The Verifact team works nationally to provide a consistently high level of quality security, investigation, surveillance, traffic control and risk management services to our expanding client base.
Our unique organisational infrastructure means we are well placed to provide clients with additional integrated solutions over a wide spectrum of speciality fields and services. This allows clients to realise significant savings through economies of scale whilst getting the very best quality of service from a single provider.
Emergency Medical Technicians
Emergency Response & Incident Control
Site Administration Services
Health, Safety & Environmental Compliance Checks
Investigation Services
Risk Management

Verifact has steadily built a reputation for the provision of highly trained guards that can provide added value by also undertaking additional duties such as an on-site Emergency Medical Technician (EMT) or paramedic function. This is especially beneficial for large scale construction, mining and development projects often wide spread over large rural acreage where formal medical assistance may be some distance away.
Clients enjoy a significant economy of scale by outsourcing their first response first aid and medical care requirements to Verifact. Each security shift can have one or more guards who is a qualified paramedic or EMT. Whilst under normal conditions their key responsibility is the provision of an onsite security service, they can be redeployed rapidly during any medical emergency or incident.
Verifact EMT’s provide a first response care level for patient assessment, emergency care, triage and safe transportation and continuity of care until arrival at hospital or transfer to the State ambulance service.
Often the first attendance at any emergency or incident is an on-site security guard. Likewise, it is usually the actions taken within the first critical minutes of an event that will dictate the severity of any negative outcomes. On large scale mining, construction or development sites help may be some distance away and clients must depend on the person discovering or arriving at the incident to manage their interests.
Verifact understand that the best solution for our clients is through the provision of on-site security guards and managers who have the qualifications, training and experience in emergency management and coordination.
Working closely with clients we formulate an emergency action plan for our guards that matches the site emergency incident or disaster recovery plans. We can define the structure of top level emergency management, provide guidance to key stakeholders and staff and manage roles and responsibilities within the emergency management framework.

Verifact understand that our clients want to concentrate on their core business activities. Often though they tie down essential staff with administrative tasks that are unproductive, time consuming and unorganised.
Verifact can provide support services to assist:
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Design, production, distribution and management of site access control passes – electronic or document
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Production and placement of warning signs, hazard warnings and safety signs through the site as required
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Traffic Control Management – Policy Design and Implementation
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Maintain records for essential OHS and Insurance documentation including workers compensation certificates, insurances and safety training records. Our call-up system flags expiry dates and alerts client management of the need to renew these vital records
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Check personnel induction status prior to site entry and alert management to expired inductions pro-actively
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Collate site visitor lists, contact details and provide visitor safety inductions
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We can video record and document training sessions for future use. This is especially useful for OHS inductions

More than just a ‘guard service’, Verifact Integrated Security Solutions has trained professionals who assist clients by providing additional support for their OHS compliance obligations.
We can conduct drug and alcohol screening, fatigue management and detection tests to Australian Standards either at point of entry locations or during random site checks. This allows employers to concentrate on their core business, safe in the knowledge that Verifact is taking care of their OHS obligations by ensuring the site is safe for employees and visitors.
All security staff are trained in the potential hazards faced by companies from public liability risk factors as well as workplace hazards that may contribute to workers compensation injury claims or higher premiums.
They also receive training in environmental contamination issues which if unchecked could result in civil litigation, prosecution or adverse publicity.
Verifact staff have distinct reporting protocols in the event a hazard is identified, allowing our client to assess the risk and determine treatment options. They do this as part of their normal duties providing a significant value added service to clients.
Our investigation division works closely with all statutory Workers Compensation Schemes around Australia and have the experience to provide clients with OHS & Workers Compensation claims premium reviews, OHS training and risk assessment.

Verifact is now Australia’s premier, commercial investigation provider
operating on a national basis across all States and Territories. We have a national client base that includes many of Australia’s largest and well known insurers, public and private companies as well as Federal, State and Local Government authorities.
We are able to provide the following investigative services, integrated with our security division:
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Liaison with State Police detectives & authorities
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Investigation of theft, asset loss or misappropriation
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Incident scene investigation
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Corporate Fraud Investigation
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Workplace injury & incident investigation
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Integrity Testing
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Drug & Alcohol screening & random testing
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Intelligence database management
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Covert surveillance operations
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Public Liability & Workers Compensation investigation

Security is just one area of risk that Verifact can manage on behalf of our clients. We have considerable experience in other areas too, including:
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Fraud & Incident Hotline Management (Whistle Blower)
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Occupational Health & Safety Risk Assessments
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Workers Compensation Premium Reviews
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Forensic Accounting
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Forensic & Crime Scene Analysis
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Inventory & Asset Register – Maintenance, Management & Auditing
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Asset and Stock datacoding and registration
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Public Liability risk assessment
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Traffic Control Management – Risk Assessments

